Page 2 - OIT Progress Report: 2023 Edition

THE WORK OUTLINED IN THIS REPORT IS ONLY A SAMPLING OF THE WORK COMPLETED DURING THE 2022–2023 ACADEMIC YEAR. THANK YOU TO THE ENTIRE OIT TEAM AS WELL AS OUR CAMPUS PARTNERS FOR YOUR DEDICATION, HARD WORK AND SERVICE ON THESE AND MANY OTHER INITIATIVES THROUGHOUT THE YEAR.
CHIEF INFORMATION OFFICER DR. MICHAEL H. HITES
EDITORS
BRYAN CHAMNESS, VALESKA FAHEY, LAURENE KLASSEN, JENNIFER MAYES, RACHEL MULRY, & ZACH PETERSON
CONTRIBUTORS
IAN ABERLE, GEORGE FINNEY, CURT HERRIDGE, LAURENE KLASSEN, RACHEL MULRY, DAVID NGUYEN, ZACH PETERSON, & JASON WARNER
LAYOUT AND DESIGN IAN ABERLE
PHOTOGRAPHY/VIDEOGRAPHY
IAN ABERLE, HILLSMAN STUART JACKSON, ZACH PETERSON, GUY ROGERS III, & GUILLERMO G. VASQUEZ
COPYRIGHT © 2023
OFFICE OF INFORMATION TECHNOLOGY | SMU
CONTENTS
A WELCOME FROM THE CIO 1
ACADEMIC TECHNOLOGY 2
SERVING STUDENT ENGAGEMENT AND INCLUSION 2
CLASSROOM TECHNOLOGY: FLEXIBILITY, RELIABILITY,
AND ENHANCED TECHNOLOGY 5
INTERNET OF THINGS INITIATIVES 6
INFRASTRUCTURE:
PROVIDING POWER TO FUEL CHANGE 8
OIT INFRASTRUCTURE’S IMPACT ON
SMU’S RESEARCH COMMUNITY 8
EMPOWERING CONNECTIVITY:
FROM NETWORKS TO VIRTUAL SERVERS 9
HIGHLIGHTS FROM THE PAST DECADE 12
INFORMATION SECURITY 14
TESTING SMU’S SECURITY ACUMEN 14 DUO SECURITY 14
TRANSFORMING STUDENT HOUSING:
SMU’S CARD ACCESS READER INITIATIVE 15
IMPROVING ENTERPRISE SYSTEMS
FOR STUDENTS 16
IMPROVING ENTERPRISE SYSTEMS
FOR FACULTY & STAFF 17
DEVELOPING AND ENHANCING OUR WEB PRESENCE 18
DATA VISUALIZATION: FROM SUPPORTING
RESEARCH TO STRATEGIC DECISION MAKING 18
CONTINUED EVOLUTION IN PROJECT
AND PORTFOLIO MANAGEMENT 21
LOOKING AHEAD 22 OIT EMPLOYEE SPOTLIGHT 23
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OIT PROGRESS REPORT 2023