Page 11 - OIT 2015 Progress Report

CONCUR: MANAGING TRAVEL AND EXPENSE REPORTING
PARTNERSHIP WITH OFFICE OF BUDGET AND FINANCE
Concur was implemented to streamline the reporting for University business and travel expenses. To help facilitate an effective transition, OIT supported this initiative with over 120 hours of implementation time and provided training support for over
30 workshops and hands-on-training sessions for faculty, staff, and students. Thanks to this new system, manual processes have been replaced, approval workflows streamlined, and employees have benefited from greatly reduced reimbursement time.
PAPERCUT: SUPPORTING CENTRALIZED PRINTING
PARTNERSHIP WITH IMAGENET
Papercut was deployed to the campus computers to assist in the reporting and transition to centralized printing. The software provides a clearer picture of how printing is used as a resource. OIT worked closely with the ImageNet team as they implemented the
new printing model across campus.
SELECTICA: CONTRACT MANAGEMENT SYSTEM
PARTNERSHIP WITH OFFICE OF LEGAL AFFAIRS
As part of SMU’s continued efforts to improve operational efficiency, Selectica was obtained to support the contract management service on campus. OIT was involved in technical consultation during the selection process as well as coordinating the actual system deployment.
After working with the vendor and the contract team to outline the process, OIT facilitated the integration with existing SMU systems. Once fully implemented, Selectica will become an integral solution for the highly complex process of contract review and approval.
INFRASTRUCTURE UNIFICATION
PARTNERSHIP WITH LYLE SCHOOL OF ENGINEERING AND DEDMAN SCHOOL OF LAW
In order to eliminate duplicative services and streamline IT delivery, OIT was asked to consolidate all network and security infrastructure across the University. This consolidation includes upgrading and configuring all network equipment, migrating servers to the University Data
Center, and consolidating all Active Directory domains and resources into one. Work began in the Cox School of Business and will complete early this year. During 2016, we will consolidate infrastructure resources from Lyle and Law. Once complete, the new environment will be simpler
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to support and provide a more consistent experience for faculty, staff, and students.