Page 31 - OIT Progress Report: 2025 Edition

155,227,626 67,365,839 25,112,156 17,189,164 14,560,844 6,490,135 4,425,006 970,700 357,800 228,284 59,459 56,400 48,563 34,599 28,999 28,945 23,210 15,436 11,493 4,018 3,899 2,828 1,620 504 416 230 159 108 95 23 NUMBER OF ALL INBOUND EMAIL MESSAGES
NUMBER OF FILES STORED ON BOX
NUMBER OF SUSPICIOUS EMAILS BLOCKED FROM DELIVERY TO INBOXES
NUMBER OF EMAIL MESSAGES FLAGGED AS “JUNK” OR QUARANTINED
NUMBER OF SMU WEB PAGE VIEWS
NUMBER OF VISITORS TO SMU WEBSITES
NUMBER OF EMAILS SENT IN SALESFORCE MARKETING CLOUD
AMOUNT OF DATA STORED ON BOX (IN GIGABYTES)
AMOUNT OF DATA BACKED UP IN CRASHPLAN (IN GIGABYTES)
NUMBER OF SUBMITTED CLASSROOM RESERVATIONS TO STABLE
NUMBER OF SUBMITTED MEETING ROOM RESERVATIONS TO STABLE
NUMBER OF WIRED NETWORK CONNECTIONS ON CAMPUS
NUMBER OF HELP REQUESTS ESCALATED TO OIT SPECIALISTS
NUMBER OF DOCUMENTS PROCESSED WITH COPYLEAKS
NUMBER OF HELP REQUESTS RESOLVED BY IT HELP DESK TEAM
NUMBER OF CALLS TO THE IT HELP DESK
NUMBER OF CALLS HANDLED BY THE OIT’S CAMPUS OPERATORS
HIGHEST NUMBER OF DEVICES CONNECTED TO
THE WI-FI NETWORK AT SINGLE TIME
NUMBER OF COURSES IN THE CANVAS LMS
NUMBER OF WI-FI ACCESS POINTS ON CAMPUS
NUMBER OF STABLE EVENT REQUESTS
NUMBER OF MOS CERTIFICATIONS PROCTORED BY OIT
NUMBER OF CLASSROOM SUPPORT CALLS RESPONDED TO BY OIT
NUMBER OF OIT-MANAGED PHYICAL SERVERS
NUMBER OF OIT-MANAGED VIRTUAL SERVERS
NUMBER OF APPSPACE DIGITAL SIGNS ON CAMPUS
AVERAGE AMOUNT OF DATA BACK UP IN
CRASHPLAN PER USER (IN GIGABYTES)
NUMBER OF PARTICIPANTS IN THE AI COALITION
OF THE WILLING 1.0 GROUP
NUMBER OF MAJOR PROJECTS COMPLETED BY OIT
MAXIMUM AMOUNT OF DATA DOWNLOADED
IN ONE SESSION (IN GIGABYTES)
By the Numbers
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