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A WELCOME FROM THE CIO     CONTENTS 1
   OIT STRATEGIC PLAN
2
   RESEARCH AND DATA SCIENCE MAKE INROADS TO R1 3
ENHANCING TEACHING & LEARNING WITH NEW TOOLS AND SERVICES       5
STREAMLINING SYLLABI WITH SIMPLE SYLLABUS 5 OIT PROVIDES TOOLS AND SERVICES FOR LONG-TERM FACULTY SUCCESS       6
COURSE SCHEDULING 2.0 8 CERTIFYING WORLD CHANGERS 10 GETTING CERTIFIED AT SMU 11
NEW PROCESS IMPROVEMENTS ENHANCE CAMPUS SERVICES       12 STRENGTHENING STABLE 13 NEW INNOVATIONS IN DOCUMENT IMAGING 14 WEB TEAM TAKES ON NEW CHALLENGES 15
MAKING THE MOST OF MY.SMU 16 HIGHPOINT STUDENT DASHBOARD MEETS THE NEEDS OF MODERN STUDENTS       16 SMU TELEPHONE MANAGEMENT SOLUTION 16 MY.SMU FACULTY CREDENTIALS 17 GRADE CHANGES GO DIGITAL 17
IDENTITY & ACCESS MANAGEMENT 18 INFRASTRUCTURE PROJECT TIMELINE 19 PROJECT MANAGEMENT       20 INFORMATION SECURITY ENLISTS NEW TOOLS TO FIGHT THREATS       21 OIT EMPLOYEE SPOTLIGHT       22
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