Page 2 - 2020 OIT Progress Report
P. 2
CONTENTS
A LETTER FROM THE CIO 1
A SNAPSHOT OF HEALTHY OPENING INITIATIVES 3 CLASSROOM ASSESSMENT AND COURSE SCHEDULING 3 ADJUSTING COURSE END TIMES 4 ASSIGNING RED/BLUE TEAMS 5 ZOOM SPACES 5
FROM COVID TO CLASSROOM TIMELINE 6
INCREDIBLE SUPPORT FOR INCREDIBLE INSTRUCTION 8
CLASSROOM READINESS 10
CONTACT TRACING AND CASE MANAGEMENT 13
BUSINESS AS USUAL 14
TELEPHONE & MODERN COMMUNICATION SERVICES 14 ENHANCING SMU’S WEB PRESENCE 15 IMPROVING BUSINESS PROCESSES AND SERVICES 15
LAYING THE FOUNDATION FOR RESEARCH 17
UNIVERSITY DATA CENTER 17 HIGH-POWER COMPUTING (HPC) ENHANCEMENTS 18 INTERNET OF THINGS NETWORK: LoRaWAN 18 100G NETWORK UPGRADE AND CAMPUS WIRING UPGRADES 19 CLOUD SERVICES: AWS AND RHEDCLOUD 19
STUDENT ADVISORY BOARD 20 SPECIAL “OPS” – ONLINE PRODUCTION SERVICES 21 LOOKING AHEAD 23 OIT EMPLOYEE SPOTLIGHT 24