2021 OIT Progress Report

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Table Of Contents

  • _GoBack

  • Welcome from the CIO

  • Academic Technology Service Directors: Key Partnerships with facultyThrough skillful collaboration

    • PIVOT TO Online Teaching and SMUFLEX

    • Supporting individual programs and Faculty Needs

    • Dedicated Technology Services Empower Faculty Research

  • Supporting business applications and processes

    • A New Experience for my.SMU: Paving the Way for SMU-In-Four

    • Credential Verification Made SImple

    • A Reinvigorated Web Presence for SMU

    • Data Marts, Dashboards, and DAta visualizations

    • Simplifying processes, removing Manual steps, and improving service

  • We’re here to help: Customer Support making the difference

    • Providing Classroom Technology for EVER-Evolving Modalities

    • Microsoft Office Certifications COntinue with Great Success

    • STABLE: A partnership with Facilities to enhance campus customer support

  • Infrastructure

    • Network Refreshment & Upgrades

    • Servers and support

  • Securing Campuswith Innovative Flexible Solutions

  • Project Management: Enhancing efficiencies and Accountability

  • Looking Ahead

  • OIT Employee Spotlight

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